Question 1

What does Bilad Al Rafidain Auto Spare Parts sell?

Accepted Answer

Genuine Mercedes-Benz and Mercedes-AMG parts, new and used: mechanical, body and electrical parts.

Question 2

Do you sell new or used Mercedes parts?

Accepted Answer

Both, for customers across the UAE and worldwide. Branch 1 and Branch 2 in Industrial Area 4 sell genuine new parts. Branch 3 in Al Sajaa and Branch 4 in Industrial Area 4 sell genuine used parts.

Question 3

Where are your branches?

Accepted Answer

We serve all of the UAE and ship worldwide; our four branches are in Sharjah (Industrial Area 4 and Al Sajaa). Branch 1, Branch 2 and Branch 4 are in Industrial Area 4, and Branch 3 is in Al Sajaa. We have no branches outside Sharjah.

Question 4

Do you deliver to Dubai, Abu Dhabi and the other emirates?

Accepted Answer

Yes. We deliver to every emirate of the UAE: Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, Fujairah and Al Ain. Delivery time and cost are confirmed with each order.

Question 5

Do you ship Mercedes parts outside the UAE?

Accepted Answer

Yes. We ship from the UAE to every country in the world, including Iraq, Saudi Arabia, Armenia, Russia, Kazakhstan, Africa and Europe. Tell us the destination country and we confirm the shipping options for your order.

Question 6

How do I order a part?

Accepted Answer

Send your VIN (chassis number) or part number, with a photo of the part, by WhatsApp or email (contact details at the bottom of this page), or through the Request a Part form at brspareparts.com/request-a-part. We reply in Arabic, English, Russian, Turkish, Uzbek and Urdu.

Question 7

Which Mercedes models do you cover?

Accepted Answer

Mercedes-Benz and Mercedes-AMG models. Availability depends on the part, so send the VIN or part number and we check it.

Question 8

Do you sell wholesale to traders?

Accepted Answer

Yes. Traders and workshops can send a full list of parts with VINs or part numbers in one message, and we reply with the condition, price and delivery or shipping options for each part.

Question 9

What are your opening hours?

Accepted Answer

Saturday to Thursday, 08:00–13:30 and 16:00–20:30 (UAE time). Closed on Friday.

Question 10

Since when has the company been operating?

Accepted Answer

Since 2016.

Question 11

Do you publish prices?

Accepted Answer

Prices depend on the part and its condition, so we quote each request directly.

Question 12

What is your website?

Accepted Answer

Our website is brspareparts.com.

Question 13

Do your parts come with a warranty?

Accepted Answer

All our parts come with a warranty; terms depend on the part.

Mercedes-Benz & AMG Parts Delivered Across the UAE: Questions and Answers

Delivery by emirate